Posted: Friday, January 5, 2018 10:24 PM
Do you want to change the world? We do, too. The energy market is roughly $4 trillion globally, and solar penetration is less than 1%. But just one hour of sunlight, if harnessed, could power the entire world for a year. We have the opportunity to completely change the way energy is produced, distributed and consumed on a global scale, and we're looking for talented, committed people to help us drive our growth and achieve our goals. SunPower is a global solar energy solutions company with a rich heritage of pioneering the best energy technologies in the world. Our solutions are unrivaled in terms of long-term reliability, efficiency and guaranteed performance, and our company is unmatched in terms of global reach and scale. Through design, manufacturing, installation and ongoing maintenance and monitoring, SunPower provides its proprietary, world-record efficient solar technology to residential, commercial and utility customers worldwide. SunPower is changing the way our world is powered every day with a brilliant, passionate and driven team of more than 7,000 in North America, Europe, Africa, Asia and Australia. In an industry that is reshaping the world's energy future, there's no better place to be than SunPower. We believe that our employees create our brand - with each project, each communication, each task completed and each interaction. Experience is critical to SunPower in regards to not only our customers but also our employees and dealer partners. As such, we strive to hire candidates that are service focused. The experience we would expect the ideal person to deliver is: Energy Consultant, New Homes SUMMARY OF ROLE The Energy Consultant will be the home buyer's primary point of SunPower contact and will serve in a sales and advisory role to customers and prospects considering adding solar to their new home. To succeed in this role, an individual must possess a customer service-focused mindset and personality, understand the key role they play in the sales process, and work well as a team with the New Homes Builder Account Manager and our builder customers. As the first point of contact for SunPower prospects, the Solar Consultant qualifies leads over the phone and will make presentations to potential customers on the benefits of solar. This role responds to high volumes of leads and will suit a dynamic individual, highly organized and able to multi-task, with a true passion for sales and customer engagement. This person is a subject matter expert on how homeowners can save on energy costs including understanding the applicable utility rate plans. In addition to the customer service and sales-related functions, the Energy Consultant will serve key administrative roles with regards to the customer experience and overall process. This individual must possess a unique blend of abilities. A successful Solar Consultant will have the skills necessary to complete tasks with focus and attention, as well as see the larger strategic picture related to their role in the sales process. This is in an effort to continually refine processes and work flows to become more efficient internally and create improved customer experiences. This position is based in Austin, TX. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following (other duties may be assigned): Handles inbound leads, being the first point of contact for prospects Qualifies leads by screening for pre-determined set of criteria Listens to homeowner interests and concerns while providing feedback relevant to that specific homeowner Converse with home buyers to gather initial information about their home buying status Prepare proposals using SunPower proposal generating tool Conducts on-line sales consultations with new home prospects Maintains high end-customer satisfaction by guiding prospects through the sales channel and process Captures all customer related data into SalesForce (CRM) and other IT platforms Works with lead transfer and appointment process issues Meet and exceed monthly quotas and service level agreements while working in a fast paced environment Develops into a subject matter expert on the solar industry and on selling SunPower products Willingness to be available and work outside of standard business hours, those that are most convenient to CA residential homeowners RELATED EXPERIENCE AND EDUCATIONAL REQUIREMENTS Minimum requirements - The least amount of skills and training candidates must have to do a specific job. Candidates not meeting these requirements will not be hired for this position. High school diploma or equivalent required. Associates degree and 4+ years related experience OR equivalent combination of education and years of related experience. Preferred requirements Inside sales experience gained within a sales quota environment preferred. Strong project management and communication skills, with the ability to manage multiple programs and meet tight deadlines Experience with Salesforce.com Knowledge of solar or leased services Ability to work independently with moderate direction in a fast-paced environment Strong computer skills, including experience with Microsoft Office Suite. Exceptional communication skills, in particular verbal and written Equal Employment Opportunity The Company is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individual's qualifications as they relate to the job under consideration. The Company's policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers. EOE Minorities/Females/Protected Veterans/Disabled SunPower Supports EEO Accommodation for Applicants to SunPower Corporation SunPower Corporation is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at SunPower Corporation: email@example.com. Please indicate in the subject that line of your email that you are requesting accommodation. Only candidates being considered for a position who require an accommodation will receive a follow-up response.
• Location: Austin
• Post ID: 28027442 austin