Posted: Saturday, January 6, 2018 9:10 PM
Now hiring full time associate with benefits. GENERAL FUNCTION The Assistant Manager acts as a leader in absence of, or in support of the Store Market Manager (SMM) & behaves as a business owner within the marketplace & LensCrafters organization. Represents LensCrafters as the premier destination for all vision needs within the community & delivers key performance metrics. MAJOR DUTIES & RESPONSIBILITIES Delivers quality & improvement to meet or exceed all key performance indicators (KPIs): Comp Sales, % Sales to Plan; Conversion & Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth & Retention Goals; Net Promoter Score; Current year objectives Demonstrates understanding of retail business & is capable of transferring knowledge to superior sales & business results. Learns & understands competition & market trends. Supports the SMM in diagnosing the business & leverages the synergies of Retail, Lab & Doctor to drive positive results. Supports store business plans to maximize sales & profit, leverages strengths & addresses opportunities for recovery. Partners with SMM to lead a team through strong knowledge & skills. Provides training & guidance to team members leveraging Company provided programs. Delivers clear & constructive feedback in a timely manner. Informs SMM of any situation that may require any development or disciplinary action. Supports recruiting & helps select high caliber team & helps create talent pipeline. Follows workforce management guidelines to optimally staff store. Shows great pride in the store appearance & executes visual directives. Strives to maintain positive working relationship with ODs. Adheres to & ensures compliance of team to Company policies & procedures. Meets or exceeds all goals. Anticipates problems before they occur; explores underlying reasons and root cause; strives for long-term solutions to problems. Performs & understands administrative duties. Maintains a safe working environment for all. Works a flexible schedule, including nights & weekends. BASIC QUALIFICATIONS High School graduate or equivalent 1+ year(s) management/supervisory experience with direct reports Knowledge of retail operations, processes & policies Strong basic math skills Familiarity with cash register, computers & calculators Strong command of the English language for all written correspondence & oral communication Strong communicator & listener Demonstrated high-level of selling skills Proven ability to problem solve PREFERRED QUALIFICATIONS College degree or equivalent Previous experience in leadership position within retail & customer service industry Knowledge of basic optics Knowledge of current store merchandise State licensure (if applicable) &/or ABO Certification in non-licensed states Brand Final Inspector Certification Brand Quality, Fitting & Adjusting Program Now hiring full time associate with benefits.
• Location: Austin, Cedar Park
• Post ID: 28062372 austin