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Posted: Friday, January 5, 2018 8:15 PM

Cashier Lead - 1847inAustin, TXatSears Date Posted:12/19/2017 ApplyApplyNot ready to Apply? xJoin Our Talent Network Why Join Our Talent Network? Joining our Talent Network will enhance your job search and application process. Whether you choose to apply or just leave your information, we look forward to staying connected with you. + Receive alerts with new job opportunities that match your interests + Receive relevant communications and updates from our organization + Share job opportunities with family and friends through Social Media or email Join our Talent Network today!Privacy PolicyTerms and Conditions + {{ err }} Thanks for joining our Talent Network, {{vm.userName}} This service is currently unavailable. Please try again at a later time. *Required By joining our Talent Network you have not officially applied to a position. By joining our Talent Network you have not officially applied to a position. Thanks for joining our Talent Network, {{ vm.userName }} By joining our Talent Network you have not officially applied to a position. To apply for this position, please click the continue button. Continue Redirect in {{vm.counter}} Share With: Job Snapshot + Employee Type: Full-Time + Location: 12625 North Interstate Highway 35 Austin, TX + Date Posted: 12/19/2017 + Job ID: 902546BR About Us Sears, Roebuck and Co., a wholly owned subsidiary of Sears Holdings Corporation (NASDAQ: SHLD), is a leading integrated retailer providing merchandise and related services and is part of Shop Your Way, a social shopping experience where members have the ability to earn points and receive benefits across a wide variety of physical and digital formats through Sears, Roebuck offers its wide range of home merchandise, apparel and automotive products and services through Sears-branded and affiliated full-line and specialty retail stores in the United States. Sears, Roebuck also offers a variety of merchandise and services through, and specialty catalogs. Sears, Roebuck offers consumers leading proprietary brands including Kenmore, Craftsman, and DieHard - among the most trusted and preferred brands in the US The company is the nation's largest provider of home services, with more than 14 million service and installation calls made annually. Job DescriptionReq/Job ID:902546BREmploying Entity:Sears, Roebuck and Co.Employment Category:Regular, Full-timeJob Function:Team LeadStore ID:01847: Sears - AustinResponsible for assisting the Assistant Store Manager in executing the hourly cashier associates responsibilities as well as actively monitor and optimize the customer experience at the cash wraps. Ensures execution of work activities such as managing customer flow, coordinating and providing break and lunch coverage as well as assist in handling and resolving escalated customer issues. Job Requirements* Performs Cashier associate job duties * Supports the Operations Assistant Store Manager in developing a high performance team by assisting in scheduling and supervision of Cashier associates, as well as training and coaching Cashier associates and selling associates throughout the store on pointofsale and selling processes and customer service tactics to enhance sales * Participates in interviews with job applicants and provides input to the Operations Assistant Store Manager during the selection process * Understands website navigation and proactively leverages technology in order to facilitate the customer experience * Leads by example to provide superior customer service (ie, assist customers, answer phones, partner with selling and sales support associates when assistance is required to ring register) * Acts as a role model and personally contributes to attainment of department goals * Ensures that the cashwraps are clean and organized for customers * Monitors and optimizes the customer experience at center aisle or exit cashwraps? trains all cashiers to promptly greet customers and to page for assistance when three or more customers are in line * Ensures optimization of credit, gift card, Shop Your Way Rewards and multi-channel opportunities (and, where applicable, Protection Agreements, Sears Purchase Protect and other miscellaneous income opportunities) * Researches all cash variances $50 or more, communicates cash variance corrections to Office Assistant and provides completed research to Loss Prevention daily * Accompanies the Operations Assistant Store Manager during the weekly review of Cashiering functions to assist in identifying areas of opportunity and developing action plans for improving performance * Assists the Operations Assistant Store Manager with communications to associates regarding upcoming events, work process changes and Company/business initiatives * Assists in resolving customer issues and complaints? escalates issues to appropriate Assistant Store Manager as necessary * Fosters a team environment * Performs limited store opening and closing activities when necessary * Ability to assist in leading and developing a team of associates * Ability to form strong partnerships and communicate well with store team members * Ability to identify issues and recommend business solutions to the Operations Assistant Store Manager * Ability to use email and attachments, internet/intranet and computer systems to access, input, modify or print information or to execute moderately complex programs or analyses * Must be 18 years of age or older#Stores


• Location: Austin

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