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Posted: Saturday, January 6, 2018 11:32 AM

Job DescriptionJob Purpose:The Network Operation Centre (NOC) is responsible for ensuring the maximum possible service availability and performance for Capaciti Networks’ customer facing IP services and internal network. The network teams are responsible for managing and maintaining the network providing these services. We are looking to recruit a Network Operations Administrator/Engineer. While you will have some commercial experience working in a NOC environment, it's more important that you have the aptitude and demonstrable skills needed to fulfill this role whilst experienced members of the team will help you develop your skills and confidence. We interact frequently with Technical Support, Managed Support, Service Provisioning and Sales teams so it's important that we are able to communicate ideas and information to people from a non-technical background. We also work very closely with the Design and Engineering teams and as such need to have a good all-round understanding of networks and systems. Continually maintains computing environment by identifying network requirements; installing upgrades; monitoring network performance. Responsible for designing, organizing, modifying, installing, and supporting a company's computer systems. Designs and installs LANs, WANs, Internet and intranet systems, and network segments.Key Responsibilities:Ensure stable and reliable IP network services (eg access products, service networks and core network)Day-to-day network performance monitoringNetwork troubleshooting and fault analysis; hardware troubleshooting and repairTrouble ticket generation and responseDeployment and maintenance of network monitoring, analysis and reporting toolsApplication of configuration changes via our change control systems and processesInstallation of network hardware and softwareParticipate in an off-hours support rotationJob Duties:Establishes network specifications by conferring with users; analyzing workflow, access, information, and security requirements; designing router administration, including interface configuration and routing protocols.Establishes network by evaluating network performance issues including availability, utilization, throughput and latency; planning and executing the selection, installation, configuration, and testing of equipment; defining network policies and procedures; establishing connections and firewalls.Maintains network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendor.Secures network by developing network access, monitoring, control, and evaluation; maintaining documentation.Prepares users by designing and conducting training programs; providing references and support.Upgrades network by conferring with vendors; developing, testing, evaluating, and installing enhancements.Meets financial requirements by submitting information for budgets; monitoring expenses.Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.Protects organization's value by keeping information confidential.Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.Skills/Qualifications:Network Performance Tuning, LAN Knowledge, Network Design and Implementation, WiFi knowledge, Windows Server Management, Problem Solving, Strategic Planning, Multi-tasking, Quality Focus, Coordination, Technical Understanding, Quick Study, Technical Zeal Analyze and isolate issuesMonitor networks to ensure security and availability to specific users.Evaluate and modify system's performance.Identify user needs.Determine network and system requirements.Maintain integrity of the network, server deployment, and security.Ensure network connectivity throughout a company's LAN/WAN infrastructure is on par with technical considerations.Design and deploy networks.Perform network address assignment.Assign routing protocols and routing table configuration.Assign configuration of authentication and authorization of directory services.Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers.Maintain network servers such as file servers, VPN gateways, and intrusion detection systems.Administer servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software deployment, security updates and patches.Install and support LANs, WANs, network segments, Internet, and intranet systems.Install and maintain network hardware and software.Excellent verbal & written communication skills, including presentation and interpersonal skills with peers, managers and subordinatesDemonstrates ability to multi-task with various high-priority projects, with adherence to policies and business requirements.Able to lead team members with knowledge & influence.Occasional travel may be requiredBasic understanding of the following technologies: IP Protocols (ICMP, UDP, TCP); IP filtering and fire-walling; Routing Protocols (BGP, OSPF, ISIS); Quality of Service; MPLS; Ethernet (STP, RSTP, .1q VLANs, QinQ)Basic Linux/UNIX skills ideal but not essentialDevelop wireless network infrastructures and make recommendations on systems enhancements for optimizationProvide technical assessment of requirements and definition from conception to launchUse measuring and diagnostic tools to test and adjust equipmentCreate process elements, manuals and support documentationOptimize existing network by adjusting radio network parameters, adding/deleting of neighbors and recommending possible solutions to hardware problemsRecommend site upgrade such as down tilting of AP’s and re-orientation of back-haul radio additions


• Location: Austin

• Post ID: 28039587 austin is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018