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Posted: Saturday, January 6, 2018 6:27 AM

Job DescriptionWho is BlueBolt.BlueBolt is a small and nimble technology management company. We think of nimble as a company that can respond to requests fast and plan for any event in a responsible timeframe. BlueBolt specializes in network and computer systems research, installation and maintenance. We have deep knowledge of Windows Server environments as well as Windows and Apple clients.About this ad.We know you will see a lot of open positions and its easy to apply for one or all. The type of person we are looking for will read the entire ad and only apply if they meet the requirements.What are our musts?You will make it your top priority to provide fast and simple communication to clients.You take ownership of a customer concern or project and will not rest until a resolution is found.You see technology as something more than a job and enjoy learning about new products, systems and methods.You a natural mentor and teacher who can convey concepts in a simple and straightforward method.You are highly organized and methodical.What we need.Project manager to lead in the effort to research, evaluate, implement and support end user workstations, laptops, servers and networks.Create and document best practices and procedures for small business customers.Work with front line helpdesk technicians providing escalation and technical support.Excellent analytic, problem-solving, and troubleshooting skillsEvaluate business requirements and recommend technologies that will enhance availability, reliability, scalability and security, while consistently driving down total cost of ownershipEnsure platforms/systems conform to established enterprise/industry standards (systems management, security, operating systems, etc.) and reference models.Excellent customer service skills including being proactive, friendly, and approachable while maintaining composure in tense situations.Excellent organizational and problem-solving skills with the ability to prioritize workloadAbility to maintain composure while working under pressureAbility to create, manage, and execute on project plansWhat you bring?Certifications - CompTIA Network+, CompTIA Security+, CompTIA A+ preferred but not requiredDegree in Computer Science, Computer Engineering, or related field; experience will be considered in lieu of a degree5 – 7 years’ experience in working within a technical support role, including proven and demonstrable PC (desktop and laptop), printer and other IT hardware troubleshooting skills5 – 7 years’ experience with Microsoft technologies, including Windows 7/10 Operating Systems, Microsoft Office/Office365, Active Directory, and Exchange Management ConsoleAdvanced knowledge of all core Microsoft Technologies including: Windows Server (2003-2016), Microsoft Exchange (2003-2016 and Office 365), SQL Server (2000-2016).Advanced proficiency with firewalls, switches and routers from various manufacturers.Advanced knowledge of networking (LAN, WAN, VMPLS, VLAN, Routing, Firewalls, etc.)


• Location: Austin

• Post ID: 28034282 austin is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018